Cancellation times of ferry tickets may vary between companies. You can access the cancellation periods of the companies from the ticket cancellation rules link.
Refunds of tickets canceled from the panel above are sent to your bank without any deductions, and your refund will be reflected in your account within 1-7 business days depending on your bank's return procedure.
Tickets with previous dates cannot be canceled due to the completion of the flight.
Only companies can cancel the tickets printed out by the company.
Ticket Release Rules

The cancellation periods mentioned above are taken as basis for the suspension times of ferry tickets. You can click here to see how many hours before the departure time of the flight can be suspended.
After you get your ticket from the panel above, you can perform your transaction from the "Reveal" button.
When you open your ticket, your ticket price is instantly converted into a coupon and this coupon code is sent to you via SMS and e-mail. The validity period of the coupon code is 12 months.
In order to use the coupon code, you need to log in via our mobile application.
Ticket Exchange Rules

If there is less than 25 hours to your ferry trip, you can make your change via our call center and live support service within the framework of the company's option rules.
It is not possible to exchange between companies, route changes and expeditions with price difference.
If there is more than 25 hours to your ferry trip, you can cancel your ticket for change; You can use your open ticket for the route and date you want.
In order to use the coupon code, you need to log in via our mobile application.
In order to be able to change / release your ticket, after entering your ticket information on the panel above, you can perform your transaction by pressing the buttons next to your ticket.